Frequently Asked Questions
HOW DO WE GET TO YOUR STORE?
From Denver follow I-70 west to exit 205. Make left turn onto US Hwy 6 east. Follow for about 7 miles, make a left onto Rasor Dr. and a immediate right into Mountain View Plaza. We are in the MIDDLE of the Plaza.
From Vail and west. Follow I-70 east to exit 205. Take right turn onto US Hwy 6 east and follow directions above.
Travel time from Denver International Airport to Mountain View Sports is about 1.5 hours in good weather and traffic conditions. If there is inclement weather travel times can be GREATLY increased. Be aware of high traffic times. Fridays traveling from Denver to Summit County and Sundays traveling from Summit County to Denver. Visit cotrip.org for live traffic and weather cameras.
A navigable map of our location:
You can click, drag, zoom and even get driving directions via the map below.
View Larger Map
WHERE IS THE BEST PLACE TO PURCHASE LIFT TICKETS?
Vail resorts (Keystone, Breckenridge, A-Basin, Vail and Beaver Creek) will offer the deepest discounts on lift ticket but they need to be purchased well ahead of time. Visit snow.com for details.
WHAT DO I NEED WITH ME TO PICK UP THE SKI/BOARD EQUIPMENT?
- Please bring with you whatever type of confirmation was sent to you, via email or fax.
- The socks you plan on wearing when you are skiing/snowboarding. (The will help us get you into the correct fit with your ski/snowboard boot).
- A credit card that we can take an imprint of as a security deposit on the equipment, along with a valid I.D. that matches the credit card. (A gift card from Visa, MasterCard, Discover or American Express will not work as a security imprint).
- Your enthusiasm for winter and summer outdoor activities.
INTERNATIONAL ADDRESSES AND PHONE NUMBERS ARE NOT EXCEPTED BY YOUR RESERVATIONS SYSTEM. HOW MAY I PLACE A RESERVATION?
If you live outside the United States, please enter 00000 for the zip code and 000-000-0000 for the phone number.
CAN I RENT JUST BOOTS TO GO WITH MY OWN SKIS?
Yes. However, we are required to do a binding test on your skis to make sure the bindings are working properly. The cost for this is $16.00 minus 50% for renting boots.
Please remember, if your skis seem a little older we have the most current and up to date technology available at the best discount prices in Keystone to rent with your boots!
WHAT ARE YOUR HOURS OF OPERATION?
From the day before Thanksgiving (November) through Keystone's closing day (April),
we are open 8am to 9pm everyday.
Summer hours, from June 1st through August 31st, we are open 8am to 6pm everyday.
For hours during the spring and fall shoulder seasons please call for our opening and closing dates and store hours: 970-468-0396 or 1-800-530-3836.
DO YOU RENT CLOTHING AND ACCESSORIES?
We do rent waterproof pants and jackets. Please see our rental page for pricing.
We do NOT rent goggles, sunglasses, gloves, face shields or neck gaiters. We do have all of these accessories for you and your group for sale at great prices all year round!
WHAT IF I RETURN MY EQUIPMENT EARLY?
If your equipment is returned either the evening before the due date, or before 9am the day of, you will receive a refund for that day, or however many days early the equipment has been returned.
WHAT IF MY EQUIPMENT IS LOST OR STOLEN?
YOU ARE RESPONSIBLE FOR YOUR RENTAL EQUIPMENT. If it is lost or stolen you will be charged a replacement cost at a depreciated value of the lost or stolen equipment .
Contact Ski Patrol or Guest Services at the resort you are at and ask for assistance.
Taking another ski shops equipment that may be left in the ski rack will not cover your replacement costs. Please be assured that most of these cases resolve themselves.
CAN WE PICK UP THE EQUIPMENT THE NIGHT BEFORE WE ARE SKIING/SNOWBOARDING?
Yes, you may pick up your equipment any time after 4pm for the next day. You will not be charged for that evenings pick-up. Before 4pm you will be charged for that day.
DO YOU SELL SKIS AND SNOWBOARDS?
At the end of the season we will sell some Demo skis and snowboards. Generally around mid-April we will have some great deals on our high-end used equipment. For questions and prices in April, please give us a call (970-468-0396 or 1-800-530-3836) or check out our online store when we get it up and running!
IS IT GOING TO SNOW?
We all hope so but we are not weather forecasters though. For the best local weather go to summitdaily.com or snow.com or www.noaa.gov (our zip code is 80435) for up to date local weather reports.
CAN WE TAKE A DAY OFF IN THE MIDDLE OF THE RENTAL?
MVS policy is that as long as the rental equipment is out you will be charged for it. If you would like to take a day off, you may return the equipment, and receive a refund (if you have extra days left on your rental). You will then have to come back, fill-out the paperwork again and re-rent equipment for the rest of the days you would like the equipment. Or, especially during our peak season, we recommend simply paying for the extra days if you are using the equipment or not. Remember, we do have the lowest rental rates in Keystone!
DO YOU HAVE SNOWBLADES?
Yes, we do rent snowblades! Snowblades are a much smaller version of a ski. They are easier to maneuver at slower speeds, however at higher speeds they are not nearly as stable. Our blades do have a standard ski binding so you must also rent or have a ski boots to use them.
DO YOU HAVE SHAPED SKIS?
Every ski that MVS rents is a shaped ski. A shaped ski is one that is wider at the tip and tail than under the boot, similar to an hourglass shape. This design makes skiing much easier to learn with less wear and tear on the body.
ARE YOUR RENTAL SKIS/SNOWBOARDS TUNED?
Absolutely! Every ski is tuned each time it is returned at MVS. We use the Montana Crystal Glide system, some of the best tuning equipment in the world, and have highly trained technicians to make sure your skis and snowboards are in the best shape possible.
IS THERE LOCAL TRANSPORTATION THAT GOES TO AND FROM YOUR STORE?
Yes! The Summit Stage bus line is a free service that drops you off in front of the Mountain View Plaza on Hwy 6. The Summit Stage goes almost everywhere in the county.
DO YOU RENT TELEMARK, CROSS-COUNTRY OR SNOWSHOE GEAR?
No, we do NOT rent any of this type of gear. Wilderness Sports, located in Dillon, rents telemark skis and boots. The Keystone Nordic Center rents both cross-country and snowshoe gear.
WHAT TYPE OF BIKE SHOULD WE RENT?
The style of bike you ride is entirely up to you. For explanations on the different styles please see our Bike Rental Rates page.
WHAT SHOULD WE BRING ON “RIDE THE PASS?”
The weather changes very quickly in the Colorado high country and you should be prepared for all types of weather conditions. Please check the weather (noaa.gov and our zip cove is 80435) before you arrive for the most up to date conditions.
We recommend bringing: A light rain jacket and some layers are always a good idea. A backpack to carry a jacket along with water, sunglasses, a camera, a hat, wallet, phone, lunch, and sunscreen.
Locks are provided upon request for the bikes so if you think you are going to stop along the way, we would be happy to give you a lock.
Please note: sunglasses, water and sunscreen are a must even on cloudy days.
WHAT IF OUR GROUP HAS THE SAME PICKUP DAY, BUT DIFFERENT RETURN DAYS? DO WE MAKE SEPARATE RESERVATIONS?
Please make one reservation. The number of days you are renting the equipment for can be changed when you pick-up.